toPointC provides your organization with new tools to train employees to deal with work-related stress. Teaching this vital soft skill in our divided world will improve employee performance, increase retention, and improve customer experiences.
This blog post will provide insight into what is now possible for your organization with the power of an automated training platform (toPointC).
We can provide customized training simulations where employees must adequately deal with rude customers. This vital soft skill should is more than a memorization test. Our learning model brings the employee into a real-world scenario where they navigate a real-life situation.
Our proprietary software will empower employees to improve their listening skills. toPointC will provide Virtual Reality Training scenarios that will teach (test) employees how to have empathy and listen to the customer’s needs. This learning is a simulated real-world testing environment.
Experts agree that most communication is from our non-verbal languages. This soft skill has been challenging to test with traditional learning and testing models. toPointC offers your organization a training program that teaches employees to learn to communicate through non-verbal communication effectively.
Workforce bullies have been around since the cavemen. In 2022, we will have new tools to alleviate this destructive threat to employee happiness and performance. This unseen threat is present in most current organizations. toPointC can provide your organization with powerful tools to teach employees how to deal with water cooler bullies and gossipers.
No, we’re not talking about memorizing facts for a traditional test. At toPointC, we take a different approach that provides powerful new methods to improve employee memorization.
Do they teach math in school anymore? All kidding aside, toPointC will provide employees with fundamental skills that include basic math. We believe in employees! But many still need the education needed to perform basic skills to operate basic jobs.
Learn how toPointC can provide your team with ways to improve employees’ ability to deal with customers and basic skills. Contact our team at contact@topointc.com for a demonstration.